Return & Refund Policy

As a food brand, we do not have a returns policy.

Having said that, we do have provisions for exceptional cases and situations

Damages, Missing items or any other Issues

Please inspect your order upon reception and contact us immediately within 48 hours after delivery, if the item is defective, damaged, missing or if you receive the wrong item, so that we can evaluate the issue and make it right.

The amount would be refunded to your account, after proper verification, in 7 days.

Please share us the unpacking Image/video to help us escalate and resolve your issue promptly to support@78e.in

Exceptions / non-returnable items

Certain types of items cannot be returned, like customised products (such as special orders or personalised items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Once you return the item you have, and it is accepted, make a separate purchase for the new item.